Returns and Exchanges

Here at 6ix Side Swag we know that buying online can get pretty tough sometimes - so we’ve made our best effort to provide a return and exchange process that is as seamless as possible for you.
 
Therefor we happily offer one free return or exchange for orders within Canada.

Returns & Exchanges Policy

For all regular priced merchandise purchased online, you will have 30 days from the shipping date to request a return or exchange. For future in-store purchases, you will have 30 days from the receipt date. Please note that custom orders, clearance items, and sale items are not eligible for returns or exchanges of any kind.
 
6ix Side Swag respectfully reserves the right to refuse any refunds that are not deemed re-sellable and may be returned to sender. 
 
Please note washing item(s) and/or removing tags/labels on any product will VOID the return and exchange policy and will no longer be applicable or accepted for a return or exchange.
 
Refunds must be accompanied by a valid receipt, order number or invoice number and will be processed back to the original form of payment used. Please note that for all returns and exchanges, shipping and handling costs will not be refunded.
 
Gift cards are final sale and cannot be returned or exchanged unless required by law. Gift cards do not contain an expiration date and can be used at any time online and at future 6ix Side Swag retail locations.
 
 

DAMAGED ITEMS

 
If you've received an item in a damaged state caused by a manufacturer defect, please e-mail us at returnsandexchanges@6ixsideswag.ca within 14 days of the delivery date and we will be happy to assist you. Please be sure to include the email associated with your order, order number or invoice number, images of the defect and a brief description. Please note that removing the tags and/or washing any item(s) will VOID the return and exchange policy.
 
 

This returns and exchanges policy

 
 is only applicable to purchases made at 6ix Side Swag online store and/or future 6ix Side Swag operated stores. Please note that any purchases made at retailers carrying 6ix Side Swag products and accessories are subject to their stores respective returns and exchanges policy.   
 
 
At 6ix Side Swag we offer one free return or exchange to orders that have been shipped within Canada. Any additional returns or exchanges are subject to a $10.00 restocking/return fee.
 
*Free returns or exchanges means* that we'll cover the cost of one (1) of your orders and the item(s) coming back to us. Please note that removing the tags and/or washing any item(s) will VOID the return and exchange policy.
 
No waiting in line at the post office to buy postage! If you are returning an item(s) for a refund - the shipping charges you incurred at the time of your order will not be refunded since this was the cost to ship it out to you originally.
 
 
 

DAMAGED ITEMS

AND

RETURNS AND EXCHANGES INSTRUCTIONS

 
  1. Please e-mail us at returnsandexchanges@6ixsideswag.ca with your order number or invoice number along with the e-mail address associated with the order.
 
  1. Let us know the item(s) and the reason why you are looking to return or exchange them. You may also let us know if this is a damaged item.
 
  1. You will then receive an email containing the prepaid label. Be sure to return the package within the 30 day window (30 days from the ship date)
Please allow 7-14 business days for your return to be processed. Please note that shipping and handling charges will not be refunded.